The new iOS 9 update for iPhone, iPad and iPod touch brings a ton of enhancements to iOS users. It also, it seems, brings some problems. With those complaints in mind, we want to show you how to fix the most common iOS 9 problems.
In June, Apple confirmed an iOS 9 release for the fall. In the weeks that followed, the company pushed out several new iOS 9 beta updates though it failed to confirm a specific iOS 9 release date for iPhone, iPad and iPod touch users.
Last week, Apple finally spilled the beans and confirmed an iOS 9 release date for September 16th. Yesterday, as promised, Apple rolled out the iOS 9 update and it’s now available for all eligible devices including the iPhone 6, iPhone 5 and iPhone 4s.
Apple’s new operating system brings a ton of exciting features to iOS users. It also, as we’ve learned, brings trouble.
Some users are reporting iOS 9 problems. Apple’s extensive iOS 9 beta wiped out a ton of potential bugs but it appears that some problems managed to slip through the cracks. This isn’t surprising. iOS updates, even ones that go through beta, arrive with problems.
With an iOS 9.0.1 release unconfirmed and an iOS 9.1 update still weeks away, those running into iOS 9 problems will have to find fixes on their own. With that in mind, we want to help.
This list of common iOS 9 problems comes with some fixes that have been passed down over the years. All of them are proven fixes and there’s a good chance that you’ll find the fix that you’ve been looking for right here.
How to Fix iOS 9 Installation Problems
Yesterday, the iOS 9 update was plagued with widespread installation problems. Apple’s servers were slammed with requests and that caused them to meltdown under the pressure. Fortunately, those problems dissipated after 30 minutes or so.
We’re still seeing isolated installation issues though including frozen downloads and and issue that’s preventing users from swiping to update after installing the iOS 9 update on iPhone and iPad. Neither is ideal. Fortunately, there are fixes for both of these issues.
Many users see the iOS 9 software update failed error.
If your iOS 9 download or installation locks up, you’ll want to hold down the power button and the home button for 10 seconds. This typically jumpstarts the process.
As for the other issue, we were able to fix the issue simply by unplugging our phone from the computer and iTunes. This isn’t a guaranteed fix but it worked for us and it’s a simple solution to try if you’re unable to do anything when presented with a “Swipe to update” option.
How to Fix iOS 9 Battery Life Problems
The iOS 9 update brings a tangible battery life boost to the iPhone. Some users might get up to an extra hour of battery life. While some users are seeing an increase, others are noticing abnormal battery drain on their device.
Battery issues are common, particularly right after a major system update like iOS 9. If your iOS 9 battery life isn’t what you think it should be, wait a couple of days for the update to settle. Things tend to improve after two days or so.
If they don’t, take a look at our list of iOS 9 battery life fixes and tips that will help you fix bad iOS 9 battery life.
How to Fix iOS 9 Wi-Fi Problems
We’re already seeing complaints about broken Wi-Fi in iOS 9. This isn’t at all surprising given that Wi-Fi problems are among the most common iOS problems. Fortunately, there are some proven fixes that could help you alleviate your iOS 9 Wi-Fi issues.
If you run into Wi-Fi problems on iOS 9, you’ll want to reset your Network Settings. To do this, head into Settings > General > Reset > Reset Network Settings. This process can take a few minutes to complete and after it’s done, your device will have forgotten known Wi-Fi passwords so make sure you have your password handy.
If that doesn’t solve your issue, forget your Wi-Fi networks and reconnect to them. To get that done, go into your Settings > Wi-Fi > Select your connection > Tap Forget this Network at the top of the screen. Reconnect if you can.
If those fixes don’t work, take a close look at your router. We recommend unplugging it for a good minute or so then plugging it back in. If that doesn’t help, see if there is a firmware update for your router. Each router is different so you’ll need to consult your manual on how to do this.
If none of these fixes work for you, you can head here for some other potential fixes. Apple’s also got its own guide available as well.
How to Fix iOS 9 Data Problems
We’re also seeing iOS 9 users complain about issues with cellular data. This is another common iOS problem and one that should affect various iOS 9 users in the weeks to come. Cellular data issues can be tricky but there are a few known fixes for them.
If you’re sure that these issues don’t have anything to do with an outage, either at Apple or device’s service provider, you’ll want to first trying restarting your device. Power it down, slide to turn it off, and reboot it. It’s simple but it has squashed cellular issues in the past.
If that restart doesn’t help, try toggling Cellular Data off and on in your device’s Settings. To do that go into Settings > Cellular > Cellular Data > Toggle Off. After you toggle it off, toggle it back on and see if that doesn’t help.
If that doesn’t work, try flipping Airplane Mode on for 30 seconds before turning it back off again. Airplane Mode kills all connections on your device. The Airplane Mode function can be found at the top of your Settings
If the problem is with LTE, try shutting LTE off for a few minutes. To shut it down, go into Settings > Cellular > Enable LTE > Off. Flip it back on when ready.
How to Fix iOS 9 Bluetooth Problems
Bluetooth issues are among the most common iOS problems and we’re not surprised to see them affecting iOS 9 users after yesterday’s release date. Like cellular data problems, these can be a little tricky to fix because of the sheer number of Bluetooth devices out there. Here are a few things to try.
The first thing you’ll want to do is reset your device’s Network Settings. To get that done go to Settings > General > Reset > Reset Network Settings. Your device will forget the Bluetooth device and you’ll now have to reconnect.
If that doesn’t dislodge your problem, you’ll want to try forgetting the Bluetooth connection. To do that go to Settings > Bluetooth > Select your connection using the circular blue i tab > Tap Forget this Device. Try reconnecting.
You can also try resetting all of your settings. This has worked for us in the past and there’s a chance it will work for you. To reset all of your settings go to Settings > General > Reset > Reset All Settings. This process could take a few minutes and after it’s done, your device’s settings will be restored to factory defaults. In other words, have your Wi-Fi passwords handy.
If you are seeing Bluetooth problems in the car, you’ll want to consult your car’s manual so that you can restart the connection. This could be a little time consuming for some of you so make sure you set aside some quiet time to do it.
Forget the connection and then try reconnecting to the car. If that doesn’t help, you might want to try bringing it into a dealer or car specialist to take a look.
How to Fix iOS 9 App Problems
If you’re running into issues with third-party applications, and we know some people are, you’ll want to try a few things before throwing your phone against a wall or deleting the app entirely.
First, see if there is a recent update for your app. Developers have been rolling out iOS 9 support updates that could help. We’ve downloaded a number of them and we haven’t run into any major problems with our apps. Make sure you read reviews on the App Store first though.
If that doesn’t work, try reinstalling the application. This has worked for us and many others in the past and it’s worth a shot. Make sure your data is backed up before you do this though.
If that doesn’t work, contact the developer and tell them about your problem so that they can address it in a future update.
How to Fix iOS 9 App Store Problems
We’ve been seeing complaints about problems with the App Store and downloading updates. This is obviously a big problem.
There are two known fixes for the problem though they aren’t guaranteed to work for you. The first requires a reset. To do this, hold down the power button and home button. Users are saying that got rid of the issue.
Others are saying that they’v been able to rapidly tap “Update” on an app before the “Open” symbol appears. Some have said that they’ve had to tap upwards of 10 times for it to work but that it worked in the long run.
We’ve also seen this issue on older iOS updates and the issue simply went away after a short period of time. So if nothing works, be patient.
How to Improve iOS 9 Performance
If you are dealing with performance issues like lag, you’ll want to consult our list of tips to improve the fluidity of iOS. These strategies are aimed at the iPhone 4s but they should come in handy across all iOS 9 powered devices.
How to Fix iOS 9 iMessage Problems
We’re also seeing problems with iMessage after the iOS update. These are extremely common and we will almost certainly see iMessage problems continue well into iOS 9’s lifespan.
If you’re seeing problems with Messages, the first thing you’ll want to do is toggle the feature off and on again.
Go into your Settings > Messages > Toggle iMessage off then back on. This fix has worked for us in the past and it’s the first thing you’ll want to try out.
If that quick fix doesn’t work, reboot your device.
And if a reboot doesn’t work, head into your settings and reset Network Settings. Head into Settings > General > Reset > Reset Network Settings. This will cause your device to forget your connections so make sure you have your Wi-Fi passwords handy.
How to Fix iOS 9 Problems If Nothing Else Works
If you’re dealing with an iOS 9 problem that’s not listed here, you’ll want to head to Apple’s discussion forums and look around. Users there are typically very helpful, and knowledgeable, and that’s a great place to start.
If you’re still experiencing Apple Music problems on iOS 9, you’ll want to head to the Apple Music discussion forum.
If those resources don’t help, you have some other options. First, you can downgrade back to iOS 8.4.1. This will only be open for a limited time so you’ll need to move fast. Apple typically keeps it open for one to two weeks.
If nothing works, you can resort to a factory reset (or a restore from a backup). This will wipe everything on your phone or tablet and return it back to the way it was when you first bought the device.
To perform a full on factory reset on iPhone or iPad, Settings > General > Reset > Erase All Content and Settings. This should only be used as a last resort.
If you can’t fix the problem with any of those, take your device into an Apple Store. Schedule an appointment at the Genius Bar and see if the geniuses there can’t diagnose your problem.
iOS 9 vs iOS 8: What’s New in iOS 9
iOS 9 vs iOS 8 Walkthrough - Home Screen |
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The image above shows that the iOS 9 home screen looks very much like the one on iOS 8. This is not surprising, but you will notice one major change to this screen. The new iOS 9 font on the home page carries over through settings and apps. It's surprising how much the look of the system can change with a small tweak to a new font. From the home screen you can now swipe left to a new search screen, and you can still swipe down to Spotlight from any of the home screen pages. When you upgrade you will also see options to add iCloud Drive to your home screen. Apple adds two new default iOS 9 apps that you cannot delete. Find iPhone and Find Friends apps now come with the iPhone by default. You can hide them in a folder, but you cannot delete the apps. The Find My iPhone app is a very good addition, while Find My Friends is still not as widely used. |
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